JOB TITLE: Rocky Mountain Combo Evacuation Supervisor and Program Supervisor
REPORTS TO: NOLS Rocky Mountain Program Manager
JOB OBJECTIVE: This position fills evacuation supervisor and program supervisor roles depending on the season. During summer and start-up for spring and fall semesters, they will serve full-time as evacuation supervisor. During other parts of the operating year, this position will fulfill program supervisor responsibilities, albeit with a smaller course load so that they can carry the evac phone more often than other program supervisors on the team.
QUALIFICATIONS: NOLS field instructor with knowledge of schoolwide philosophy and Rocky Mountain operations, or comparable experience. Excellent written, verbal, and organizational skills necessary. Facilitation and problem-solving skills vital. Must be detail-oriented, creative, and able to perform under busy and potentially stressful situations. Ability to work both independently and with a team required. Must maintain active instructor status.
LEADERSHIP OR SUPERVISORY DUTIES: Supervise and mentor field faculty, including instructor briefings and debriefings. Manage challenging and complex field and in-town situations pertaining to student, parent, and staff concerns.
FUNDS AND/OR PROPERTY: Responsible for managing NOLS Rocky Mountain petty cash and credit card use as necessary to support field evacuations.
- Supervise and coordinate logistics for Rocky Mountain evacuations.
- Carry the 24/7 evacuation cell phone for between 3 days/2 nights to 6 days/5 nights in a row during the busiest parts of our operating season (summer, fall and spring semester starts). During other times of the operating year, continue to carry the evacuation phone in coordination with the evacuation supervisor and program supervisors.
- Facilitate conversations on the evac phone. Be involved in problem solving related to student behavioral issues and/or evacuations.
- Make parent/emergency contact phone calls related to student behavioral issues and/or evacuations. Communicate decision making and next steps with clarity to emergency contacts.
- Facilitate the experience of evacuated or expelled students with respect, compassion, and accountability.
- Coach instructors in tactics and decisions regarding evacuations, student performance and behavioral issues, and course and group dynamics.
- Coach field staff on risk management documentation and decision making; contribute to NOLS Accepted Field Practices updates and development.
- Support Three Peaks Ranch, the River Base, Northeast, and East Africa with evacuation concerns as necessary.
- Calculate evacuation expenses for students and submit reports to NOLS Finance department.
- Train field and program staff on all aspects of the Rocky Mountain evacuations (protocols and procedures, documentation and paperwork, challenging phone conversations).
- Facilitate growth-oriented briefings and debriefings.
- Ensure faculty understand NOLS Accepted Field Practices.
- Apply NOLS Field Instructor Skills in evaluating faculty performance.
- Write timely and thorough faculty evaluations.
- Contribute to an environment that encourages field staff and students to feel relaxed, supported, and focused going into the field.
- Actively guide and mentor field staff in their professional development at NOLS.
- Be a team player, within the program department and throughout all NOLS Rocky Mountain departments.
- Assume or assist with other projects supervised by the program manager, assistant director, or director.
- May be required to act as a field instructor in the case of injury/illness and possible unavailability of field staff. Must maintain active instructor status.
EQUAL EMPLOYMENT OPPORTUNITY: NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.
CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.
E-VERIFY: NOLS participates in E-verify.
MOTOR VEHICLE RECORD: Applicants must be at least 21 years of age by the position start date and possess a valid driver’s license. Must have a clean driving history and be able to meet the criteria for NOLS vehicle insurance coverage.
WORK LOCATION: Lander, WY. This is a 3/4-time salaried position.
HOW TO APPLY: Send a cover letter and resume to Anna Haegel, NOLS Rocky Mountain Program Manager.
Contact Anna Haegel with questions.
CLOSING DATE FOR APPLICATIONS: January 6, 2020.
STARTING DATE: Early to mid May, 2020.
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