JOB TITLE: NOLS Alaska Program Supervisor
REPORTS TO: NOLS Alaska Program Manager
JOB OBJECTIVE: Supervise NOLS Alaska field staff, ensuring program quality and promoting high-quality educational experiences for our students and instructors. Provide instructor teams with curriculum, route, and risk management support. Give feedback, evaluate performance, and mentor career development for field staff.
QUALIFICATIONS: We seek a senior instructor working at the course leader level who demonstrates an understanding of and passion for the NOLS mission. Alaska-specific field experience is important. This position demands excellent oral and written communication, creative problem-solving, and effective team-building skills. The ability to work independently and work flexible and irregular hours is necessary.
LEADERSHIP OR SUPERVISORY DUTIES: Supervise and mentor field instructors in the areas of course logistics, curriculum, risk management, and performance expectations. Serve as a communication link between NOLS administration and field instructors.
FUNDS AND/OR PROPERTY: Will handle petty cash stipend of approximately $150.
80% - Program and Field Staff Supervision
- Support faculty in delivering exceptional student experiences by providing growth-oriented briefings, curriculum resources, debriefings, and evaluations.
- Act as a vital link in communicating NOLS Accepted Field Practices.
- Provide technical skills training for instructor teams in areas such as river crossings and bear protocols.
- Educate instructors regarding schoolwide issues.
- Apply the NOLS Field Instructor Skills in evaluating instructor performance and making recommendations for instructors' work level.
- Provide professional development guidance to instructors.
- Review and organize all course-related paperwork.
- Develop curriculum resources and maintain curriculum files, resources, and library.
- Network to support schoolwide programs and initiatives. Potentially participate in program supervisor meetings as the work schedule allows.
- Share duties of evacuation coordinator, carrying a 24-hour emergency phone for several days at a time during the operating season, including coordinating with service providers to assist with re-rations and evacuations.
- Facilitate communication in complex and critical situations. This includes communication with emergency contacts and family members.
- Participate in the planning of course routes and logistics schedules.
- Promote field and in-town risk management.
15% - Operations Support
- Assist with course operations tasks as necessary to maintain excellent student service.
- Occasionally drive students.
- Share in the responsibility of maintaining safe, clean, and efficient facilities.
5% - Other Responsibilities
- As assigned by the Alaska program director and/or Alaska program manager.
- May be required to act as a field instructor in the case of injury/illness and possible unavailability of field staff. Must maintain active instructor status.
EQUAL EMPLOYMENT OPPORTUNITY: NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.
CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.
E-VERIFY: NOLS participates in E-verify.
MOTOR VEHICLE RECORD: Applicants must be at least 21 years of age by the position start date and possess a valid driver’s license. Must have a clean driving history and be able to meet the criteria for NOLS vehicle insurance coverage.
WORK LOCATION: NOLS Alaska in Palmer, Alaska.
The Alaska operating season is approximately four months long, from early May to the end of August. This position may allow for fieldwork during the summer season.
Private, rustic housing is provided on-site. The kitchen and living areas are communal. Meals include a stocked breakfast fridge and prepared lunch and dinner. Housing/food fees are deducted every two-weeks and are based on the amenities of your housing arrangement.
HOW TO APPLY: Send cover letter and resume to Ashley Wise, NOLS Alaska Program Manager.
Phone: 907-746-4047 ext. 3345
Contact Ashley Wise with questions.
CLOSING DATE FOR APPLICATIONS: November 1, 2019.
STARTING DATE: May 1, 2020.
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