JOB TITLE: Mexico Program Supervisor
REPORTS TO: NOLS Mexico Director
JOB OBJECTIVE: Supervise and mentor NOLS Mexico field faculty, ensuring program quality, and promoting student and staff satisfaction. Deliver information on course logistics, operating areas, curriculum, performance expectations, risk management practices, and the NOLS mission and vision.
- A passion for the NOLS mission.
- Outdoor program and staff management experience.
- Excellent verbal and written communication, organizational, supervisory, problem-solving and facilitation skills.
- Ability to work independently, and as part of a team in a fast-paced and sometimes unpredictable environment.
- Ability to work flexible and irregular hours.
- Must maintain active NOLS field faculty status (MUST be a NOLS field instructor).
LEADERSHIP OR SUPERVISORY DUTIES: Supervise and mentor field faculty. Form an important communication link between NOLS administration and field faculty. Manage challenging and complex field and in-town situations pertaining to student, family, and staff issues or concerns.
FUNDS AND/OR PROPERTY: Work with instructors to manage money going to the field for re-rations or emergencies.
70% Program and Field Staff Supervision
- Provide field staff with quality briefings, debriefings and performance evaluations; mentor, coach and supervise staff for the duration of their contracts.
- Ensure faculty understand NOLS Accepted Field Practices.
- Utilize the NOLS Field Instructor Skills in evaluating instructor performance, and make recommendations for instructors' professional development.
- Review and organize all course related paperwork.
- Contribute to an environment that encourages field staff and students to feel relaxed, supported, and focused going into the field.
- Maintain curriculum files, library and other resource materials.
- Share responsibility with the Mexico program team by carrying, answering, and facilitating conversations on the evac phone. Be involved in problem solving and logistics around evacuations.
- Educate instructors regarding school-wide issues.
- Participate in program supervisor meetings as work schedule allows.
25% Operations Support
- Assist with course logistics, outfitting, rationing, meal and vehicle preparation to contribute to excellent student service.
- Drive students to and from the field, including occasional evacuation drives.
- Share in the responsibility of maintaining safe, clean and efficient facilities.
5% Other Responsibilities
- As assigned by the director.
- May be required to act as fill-in instructor. Must maintain active instructor status.
EQUAL EMPLOYMENT OPPORTUNITY: NOLS does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics information, disability unrelated to job or admission requirements, or status as a protected veteran. The school’s nondiscrimination policy applies to all phases of its employment process, its admission and financial aid programs, and to all other aspects of its educational programs and activities. Retaliation directed to any person who pursues a discrimination complaint or grievance, participates in a discrimination investigation, or otherwise opposes unlawful discrimination is prohibited.
CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.
E-VERIFY: NOLS participates in E-verify.
WORK LOCATION: NOLS Mexico, Rancho El Coyote, Bahía Concepción, Baja California Sur, Mexico.
HOW TO APPLY: Send cover letter and résumé to: NOLS Mexico Director, Ximena Carrión Fregoso
Contact: email@example.com questions.
CLOSING DATE FOR APPLICATIONS: Open until filled.
STARTING DATE: As soon as possible.
This position is for fall and spring (from late August to mid-April) or negotiable. Happy to combine in-town with field work, depending on our operating calendar.
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