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JOB TITLE: NOLS Yukon Program Manager

REPORTS TO: NOLS Teton Valley Director

JOB OBJECTIVES: Directs all aspects of NOLS Yukon operations in accord with the NOLS vision and strategic goals. Ensures NOLS Yukon program quality and promotes student and staff satisfaction. Works with the Canadian government and agencies. Promotes good public relations in Canada.

QUALIFICATIONS: Have a thorough understanding of the NOLS philosophy and mission. Excellent oral and written communication skills, self-motivation, problem-solving and team-building skills, flexibility, public relations skills, patience, and dedication are required. The ability to work with others in a close living/working situation is required along with the ability to work effectively with a remote supervisor. Experience in staff management and experience working with budgets is desired. Also essential is the ability to work in a collaborative fashion with other NOLS managers and directors.

Field instruction, program supervision, evacuation coordinator, and/or previous experience with NOLS Yukon preferred.

RESIDENCY/CITIZENSHIP: Applicants must fall under one of these categories: 1) Canadian, 2) Non-Canadian resident of Canada with status to work in Canada, or 3) Non-Canadian married to a Canadian citizen or landed immigrant.

LEADERSHIP OR SUPERVISORY DUTIES: Develop and execute vision and strategic goals for NOLS Yukon. Oversee all aspects of NOLS Yukon operations, risk management, field evacuations, curriculum and program development. Hire and supervise in-town and field staff (Canadian and international), including all government requirements for work and business permits.

FUNDS AND/OR PROPERTY: Responsible for the annual budget consisting of approximately $600,000 in revenue and $400,000 in expenses. He/She is responsible for NOLS Yukon properties including vehicles, inventories and buildings (long-term lease).

RESPONSIBILITIES:
Program Management:

  • Ensure a rewarding experience for students by providing accurate information in advance, outstanding student service, welcoming atmosphere, quality program, and review of student feedback.
  • Plan operational activities including support staff structure, logistics, program scheduling, content and curriculum, course mix, long-term budgets, and other operational goals.
  • Update and implement NOLS Yukon vision and strategic goals.
  • Assure high quality field staff service including thorough briefings and debriefings, exceptional field staff supervision and review of staff feedback.
  • Oversee and implement field and in-town risk management.
  • Field incident support and supervision, evacuations (and prevention thereof).
  • Work with student discipline and separations including intervention and family contact.
  • Oversee research of all route areas, including obtaining and maintaining necessary permits.
  • Plan and supervise acquisition, maintenance, and safety of headquarters, vehicles, equipment and supplies.
  • Foster a creative and flexible approach to addressing unpredictable market and enrollment trends, and show willingness to explore new courses (catalog, professional training, local educator).
  • Hire, train, supervise, develop, and evaluate support staff.
  • Strive to make NOLS Yukon a fun, dynamic and fulfilling place to work.
  • Budget, accounting and financial planning.

External Relations:

  • Develop and maintain best possible relations with community, government agencies, First Nations Peoples, guides and outfitters and business contacts.
  • Ensure that NOLS Yukon is a welcoming place to visit and a resource to the community.
  • Research, organize and ensure compliance of NOLS legal requirements and filings in Canada and with the Board of Trustees.

Overall School:

  • Build and maintain relations with other NOLS departments, locations and HQ; coordinate on projects and initiatives that are cross-location (eg, potential for working on BC and Yukon business practices).
  • Participate in program supervisor and faculty summit meetings.
  • Advance and gather input for school-wide leadership initiatives. Provide input to relevant technical and curricular components that are shared across branches (eg, take a leadership role in school-wide canoe programming).
  • Act as a representative of operations to audiences beyond NOLS Yukon.
  • Communicate NOLS vision, strategic plan and state of the school to staff.
  • Translate changes in business environment that affect NOLS Yukon; keep NOLS apprised of opportunities and challenges specific to operating in the Yukon.
  • Other projects as assigned.

CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.

NOLS PARTICIPATES IN E-VERIFY

MOTOR VEHICLE CHECK: Applicants must be at least 21 years of age by the position start date and possess a valid driver’s license and clean driving history.

HOW TO APPLY: Send or email cover letter and résumé to:

Debbie Derbish
284 Lincoln Street
Lander, WY 82520
debbie_derbish@nols.edu

CLOSING DATE FOR APPLICATIONS: May 23, 2014

STARTING DATE: June 9, 2014

 

The Yukon's rivers have been the territory's "highways" for centuries, first for the First Nations peoples, later for traders, and now for NOLS students. Photo: Rich Brame

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