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Opening and Keynote Speakers |
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[OPENING SPEAKER] |
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Mike Gauthier is the former chief climbing and rescue ranger for Mount Rainier National Park. He conducts workshops on mountain and rope rescue techniques. He now works for the Department of the Interior as a liaison to the NPS. In 1998, he was designated a Wilderness Rescue Hero by the American Red Cross.
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 Mike Gauthier |
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National Park Service |
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[KEYNOTE SPEAKER] |
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Mark is a current U.S. Senator for Colorado and served as executive director of the Colorado Outward Bound School from 1985 to 1995. He is an avid mountaineer and has climbed or attempted some of the world’s most challenging peaks in Alaska, South America, and the Himalayas. Mark has learned to use the same risk vs. reward climbing maxim to navigate the political landscape in the U.S. Senate. |
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Mark Udall |
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United States Senate |
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Program Management and Administration |
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The Program Management and Administration track addresses a number of issues pertinent to program managers including , communicating your program’s risk to parents, international programming, risk management in smaller programs. New this year are sessions on ,unaccompanied student travel and a risk index evaluation for programs. |
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 Medical and Psychological Screening for Outdoor Programs |
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This workshop will provide participants with tools to determine what level of Medical and Psychological Screening is appropriate for their organization, and how to 'set the bar' for applicants based on ADA requirements and organizations’ program design. Discussion topics will include medical forms, screening guidelines, screener's qualifications, and managing undisclosed issues. The session will also include examples and practice in screening procedures and decisions, followed by a question and answer session. |
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David Johnson and
Billy Roos
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Managing Risk from Behind the Desk (a systems-based approach) |
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Administrators of outdoor and adventure education programs may oversee safety and risk management on the program-scale, but rarely have the opportunity to directly manage risk in the field environment. This creates an inherent gap in the risk management system. Program managers, senior staff and senior administrators must all balance conflicting program interests. In doing so, they tend to rely upon formulaic management strategies that create discord within their organizational culture and risk management systems. To help bridge that gap, we will present an integrated approach focusing on managing organizational culture, training and policy for effective risk management. |
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Josh Cole,
Steve Smith, and
Mitsu Iwasaki
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Utilizing Pre-Program and Dynamic Hazard Identification |
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This workshop will present tools to identify hazards, assess and mitigate risks, and assist staff and participants in making decisions about program activities. It will highlight tools to calculate risks of possible negative outcomes. A group break-out session will give participants the opportunity to use a pre-program assessment tool and show them a dynamic hazard identification and risk assessment tool. This session is a must for program staff, school groups, field leaders and guides. |
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Mark Vermeal |
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Is Your Outdoor Adventure Program Safe? ~ Balancing Staff Competency with Program Design |
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Effective risk management and accident prevention strategies focus on balancing the actual risk present in the program or activity with the competency of the trip’s leaders. This presentation examines the relationship between staff competency, program or trip design, and overall safety. It briefly introduces site management theory and relates it to the three essential instructor skill sets and instructor competency levels. |
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Paul Nicolazzo |
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Accidents in Outdoor Pursuits – Their Causes and Cures |
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Accidents happen in outdoor pursuits, and will continue to do so because risk is always involved. Learning how to prevent life-threatening or disabling injuries is a skill we all seek to hone. Through this workshop, participants will learn how to use a prevention matrix to examine case studies and to design staff and participant training to reduce serious field incidents. |
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Jed Williamson and Aram Attarian |
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Small Program Risk Management |
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Wilderness risk management in the smaller program setting offers up a special set of opportunities and challenges. For this session, an initial overview will be followed by a group discussion of specific strategies that have proved useful to other smaller programs. |
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Justin Talbot |
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Essential Eligibility Criteria – A Risk Management Tool |
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This interactive session will provide the legal background and steps involved in addressing ADA program access requirements and developing Essential Eligibility Criteria (EEC) as a risk management tool. Following an overview of legal and practical considerations, the majority of the session will be conducted in small breakout groups, with each group developing a set of EEC in consultation with the presenters, followed by a full group discussion of resulting EECs. The Rocky Mountain ADA Resource Center will assist in providing participants with resources for ongoing assistance with accessibility. |
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Janet Zeller and Catherine Hansen-Stamp |
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Land Management Panel: There’s No Risk to Manage without Connection to the Land |
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Wilderness program managers are experts in educating, designing curriculum, training staff and managing risk. But when it comes to accessing public lands, many of us do not understand fully the intent behind or how to navigate the bureaucratic systems designed to facilitate our access. Directors of recreation divisions within three key agencies will shed light on what can be daunting process. How can we build relationships with land managers that will enhance program quality, improve risk management, and serve the wilderness? |
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Moderators:
Jennifer Lamb and Jay A. Satz
Speakers: Rick Potts,
Chris Brown, and
Bob Ratcliffe |
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Emergency Procedures and Crisis Response |
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Using the wealth of experience in this group of presenters the Emergency and Crisis Response Track addresses crisis plans, crisis/field incident and post incident response. New this year is a workshop on victim relations. |
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Crisis Management: A Preplan in Action |
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Responding to a crisis, such as a participant fatality, presents a complex situation that demands a thoughtful and reasoned response. This workshop will provide attendees with an overview of the five elements of successful crisis management, begin to delve into the complexities of responding to crisis situations through the presenter's personal and professional experience while providing a forum for exchanging ideas and sharing experiences of the audience, additionally this workshop will provide a starting point for creating a crisis management plan. |
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Drew Leemon |
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Risk Management: The Traumatic Aftermath |
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This workshop is an introduction to processes and protocols for addressing the traumatic impact on clients, staff and responders in the aftermath of a critical incident. |
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Will Marling |
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Getting beyond operator error: using systems to analyze accidents |
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The emerging systems based approach to risk management planning has altered the way we conceive, organize and implement risk systems. Many high risk industries have incorporated systems based risk management to analyze and understand accidents beyond the default causes of inherent risk and operator error. This workshop provides a systems approach to looking beyond operator error and understanding the latent and organizational causes of accidents. This analysis framework can be applied to critical and non-critical events, and to different program or organizational structures. |
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Jeff Jackson |
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Internal and External Critical Incident Reviews |
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After a significant accident or near miss occurs, conducting an internal incident review is critical to enhancing your organization's risk management program and assuring you are taking all reasonable steps to evaluate if risks (where appropriate) are being effctively recognized and mitigated. In addition, when a program experiences a fatality or life threatening or disabling injury, the "industry standard" or common practice is to conduct an external review. This session will examine a process for conducting internal incident investigations, the decision to launch an external review, the role and make-up of the external review team and, finally, the "ground rules" for the external review team. |
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Jed Williamson and Jay Satz |
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Legal and Insurance |
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Our Legal and Insurance track presenters worked hard to develop a series of focused, non-redundant offerings to address current legal and insurance issues in wilderness risk management. This includes an insurance panel, an advanced legal topics session and last year's popular mock trial. |
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Insurance Basics - What you need to know! |
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Understanding the key areas of your insurance plan can save you money in the search for affordable coverage, as well as adequately covering your operation. Trusting your plan design to your insurance broker is only as effective as your broker's extent of knowledge. This presentation will make you a more knowledgeable, informed buyer of insurance, as well as making your insurance coverage more effective. |
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Rick Braschler |
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Standards in the Recreation Industry - What Does that Mean and How Does it Effect Your Operation? |
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In this session we want to understand the meaning and scope of the oft used phrase “standards in the industry.” We know that “standards of care” are used in judging liabilities and that standards of care are often derived from “standards of practice,” but do you understand these phrases and how they effect your business? Operators and administrators are constantly making decisions on perceived or so-called “standards” in the recreation industry – but how supportable are these standards and the decisions that derive from them? |
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Tracey Knutson |
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Your Participant Agreement - What's Going on Here? |
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We will discuss the purpose and elements of an effective Participant Agreement, including the protection it provides by means of assumption of risks, release and indemnity. Courts have ruled on many significant issues pertaining to these agreements in the past year and we will discuss them all, including releases as a violation of public policy, parents signing for minors, forgery and other unauthorized signatures, electronic signing and maintenance, duration, consideration, duress and unconscionability. Be prepared for some surprises, and for active participation in the discussion. |
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Reb Gregg |
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Fundamental Legal Issues |
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In this interactive session, Cathy will cover basic legal principles critical to understand as you endeavor to run a quality program. What are common areas of legal exposure, legal claims and defenses to claims in today’s legal cases? How can you and your staff utilize this information to better manage and minimize the risk of loss to your clients and to your organization? Among other things, you will learn about your duty of care, negligence, inherent and assumed risks, release/indemnity, issues with minors, and how your actions and other factors impact your liability. |
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Catherine Hansen-Stamp |
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Chose Words Carefully... What You Say Matters! |
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This presentation will provide participants with an overall view of what they say verbally to the general public or staff; what they put in written material, which is either published in hard copy or on the internet to the general public or written in internal documents, can all have an impact later on, if there is ever a lawsuit. Lawyers will take and scrutinize every word of written materials; they will cross-examine program directors and staff meticulously. Plan ahead and ask yourself what will this sound like if I have to testify to it in deposition or trial. |
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Wilma J. Gray |
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Navigating Between Safety and Liability |
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Effective safety practices are usually the best method for avoiding legal liability. However, there are instances where a safety strategy could increase an organization’s liability exposure and instances where an effort to minimize liability exposure could compromise safety. This session will explore the zone where safety and liability potentially conflict--safety reviews, post-incident investigations, medical screening, incident data collection, and industry standards. Attendees will discuss scenarios in small groups to assess safety and legal objectives and approaches for resolving or minimizing conflicts. |
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Frances Mock and Bill Frederick |
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What to Expect if Your Program Gets Sued - An Overview of a Lawsuit |
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The goal of this presentation is to discuss and demystify what occurs in the discussions between the insurer and the injured party, and provide factual data regarding each step of the litigation process. While it is the goal of each of the program providers to not be involved in litigation, in the event that they find themselves faced with being a defendant in a lawsuit, this will provide them knowledge so that they can understand what is happening each step of the way. |
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Tony Clapp |
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Haubner & Miller vs. Abercrombie & Kent: Case study of an ongoing lawsuit |
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Bwindi Impenetrable National Park, located in southwestern Uganda is a UNESCO-designated World Heritage Site and the home to half the world's population of the critically endangered Mountain Gorillas. On March 1, 1999 a number of tourists were kidnapped by Rwandan Interahamwe rebels from an Abercrombie & Kent gorilla watching camp; eight were murdered. The case is now before the courts in the state of Illinois. This presentation will discuss the public record of this case, its significance to trip operators, the unsuccessful trial of three of the rebels, and attempts of the claimants to apply a hotel standard of care to adventure tour operators. |
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Ross Cloutier |
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Ask the Lawyers |
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This moderated session will allow audience members to ask questions of the panelists regarding legal issues which may have arisen in the course of the conference, or otherwise. Time permitting, the panelists will enlarge on earlier discussions of legal issues, and raise others that may not have been addressed. |
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Charles (Reb) Gregg, Catharine Hansen-Stamp, Frances Mock, Wilma Gray, Tony Clapp, and Tracey Knutson |
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Staff Hiring and Training Practices |
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This track focuses on staff, our on the ground risk managers who make numerous critical decisions every day. Some of the topics to be addressed include training staff to be risk managers in the field, using case studies as a tool, managing staff injury claims, volunteer leaders and designing an effective staff training. |
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Risk Management Lessons from the Aviation Industry |
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The aviation industry has put more time and energy into the study of risk management than any other. While not all of it is applicable to the field of wilderness risk management, there are plenty of parallels that we could learn from. This presentation will be an overview of Aeronautical Decision Making structure that is taught to all pilots on the path to FAA certification. Come and see what lessons can be learned from when looking at risk management through a different lens. |
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Clark Glenn |
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Ambushed by Myself: Growing Beyond Several Unexpected Leadership Pitfalls |
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The human element as a causative factor in adventure incidents is well documented. In this workshop, we will turn the spotlight on the interior of the leader. Factors such as routine, competence, and social anxiety can nudge leaders toward mindlessness and eventually disaster. Together, we will examine case studies, and explore current research about mindful leadership. Then, we will participate in both story-telling and introspection to deepen personal leadership awareness and effectiveness. |
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Lester Zook |
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The Phone Interview: Evaluating Candidates from a Distance |
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This presentation will draw from WMI's 13 years of phone interviewing experience to provide insight into what can be a daunting process: selecting candidates for employment remotely. You can hire people for jobs requiring technical skills without meeting them in person! During this presentation, attendees will critique their existing interviews, craft new interview questions and brainstorm with their peers to improve their interview process. Though this presentation will focus on phone interviews, lessons learned can be applied to any interview. |
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Gates Richards |
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When Judgement Fails |
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Sometimes good leaders make poor decisions. Research has shown distinct patterns in the decisions that lead to serious accidents. This presentation will take an in-depth look at these patterns, and will discuss methods of predicting staff decision-making traps, and adjusting training and supervision techniques accordingly. |
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Brendan Madden |
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Training Your Staff to be Risk Managers |
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A workshop and small group discussion on how to engage your field staff as risk managers. We will discuss a structure that any program can use to create or improve staff training systems. We will consider three elements: formal training; hazard identification framework; and evaluations. |
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Liz Tuohy |
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That Would Never Happen In My Program! |
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When a crisis occurs, how will your staff respond? This session will share “lessons learned” from an analysis of the American Camp Association Hotline reports and provide suggested steps and resources to assist in crisis management, staff training, and preparation for the unexpected. Through discussions of case studies this session will share valuable information about health/medical issues, personnel issues, allegations of abuse, camper behavior issues, parent behavior, death, and special situations. |
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Rhonda Mickelson |
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Field Practices |
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This track evaluates specific practices and assessment tools as benchmarks for industry practice. |
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Backcountry Lightning "Safety?" |
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Providing basic information and heuristics for non-experts to make judgment calls regarding backcountry lightning safety, this presentation discusses the phenomenon of lightning as it typically happens; how to coordinate time and space in lightning prone areas; how to seek relative safety when caught in a backcountry lightning storm; typical lightning injuries; some tips on teaching lightning risk management in the backcountry; an overview of lightning first aid, and incident reporting guidelines. We will close with a lab exercise to experience ground current but this will be limited to 10,000 volts at 0.1 joules/ pulse which is less than a billionth of your average lightning bolt. |
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John Gookin |
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Crossing the Border Matters: Practical Risk Management in International Settings |
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International wilderness trips are growing in popularity, especially to “non-traditional” settings in developing countries. However, even experienced wilderness leaders and risk managers may be caught unprepared by differences in legal systems, cultural expectations, and a sometimes radically changed risk management terrain. This practical hands-on session will examine in detail key issues and concerns for working in developing countries, appropriate for trip leaders, risk managers and expedition members. |
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Mark Ritchie and
Brendan Carroll |
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Betting the Farm: Risk Propensity and Field Applications |
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This presentation examines the concept of risk propensity or the willingness to engage in risk-taking behavior. Within this framework, risk is considered within the adventure setting and students’ and instructor’s other everyday life. For example, does risk-taking in the adventure setting transfer to the rest of a person’s life? Knowing this has implications both for field staff and curriculum planning efforts. If students successfully manage adventure risks, can they successful manage risks associated with everyday living? |
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Alan Ewert and
Jay Whitacre |
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Understanding and Managing Negative Adolescent Behavior in the Wilderness Setting |
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Utilizing numerous sources of material, such as Choice Theory, this workshop focuses on working with adolescents and the serious behavioral issues they sometimes present on wilderness courses. We will explore “why adolescents do what they do” and why they make some poor decisions regarding their behavior. We will examine the process, and the fine line of how adolescent boys and young men move from being a “Band of Brothers” to “Lord of the Flies.” |
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Doug Mahon |
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Managing Urban Adolescents in the Field: Front Country and Backcountry Considerations |
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While student management has long been a cornerstone in field practice, these management techniques are far from universal when dealing with students of different cultures. This presentation will attempt to merge the trends and statistics facing urban students, and more importantly, how those experiences translate into behaviors in the field. Through lecture and case study, we will examine urban trends, consider the impact on our students, and discuss appropriate programmatic solutions. |
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Alexander Chu |
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Fundamentals of River Rescue: Not a discipline unto itself |
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Too often river rescue is viewed as a set of tools to use when things go wrong. The integration of river rescue techniques into paddling and rafting instruction is critical for a safe travel on the river. Join Cody Harris of the Whitewater Rescue Institute and get hands-on practice with basic river rescue techniques and learn how to integrate these basics for a safer and more comprehensive river program. |
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Cody Harris |
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Behavioral Risk Management- preventing critical incidents in the field |
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It is natural to worry about the physical & technical aspects of risk management when in the field with clients. But often, we ignore the behavioral aspects of our clients that can lead to critical incidents. This presentation will present a framework for understanding how behavioral risk factors can mirror technical aspects on programs, and provide some tools for field staff to prevent and deal with these risk factors on a day to day basis while in the field. |
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Sky Gray and Kevin Moeller |
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Pre-conference Workshops |
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Our selection of preconference workshops allow participants to explore specific topics in greater detail with smaller groups. Participants can choose from half-day sessions to three-day courses. |
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Multi-Day: 8:00 a.m.–5:00 p.m. |
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Wilderness First Responder Recertification with WMI of NOLS |
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This three day scenario-based course is designed as review and practice of evacuation and decision making guidelines. It also provides wilderness medicine practitioners with current updates in the wilderness medicine field. This course may be used to recertify Wilderness First Responder and Wilderness EMT (wilderness portion only) certifications. You must possess a valid WFR certification of at least 72 hours in order to recertify through this course. |
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Gates Richards |
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October 12–14 | USD $275 |
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Wilderness Medicine |
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Effective Outdoor Program Design & Management |
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The course will examine the complex relationships surrounding outdoor program design & management from both the field instructor and program administration perspectives using PowerPoint, interactive whiteboard lecture, video, and small group activities. The workshop is guaranteed to have an positive impact on how participants administer and deliver their programs and courses.
Tuition includes Effective Outdoor Program Design& Management (text) and the water-proof, tear-proof Site Management Handbook (field handbook), and workshop small group exercise book (sent as pdf file prior to conference). |
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Paul Nicolazzo |
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October 13–14 | USD $300 |
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Program Management and Administration |
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NOLS Risk Management Training |
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Using lecture, discussion, exercises and hands-on scenarios, we will provide a structured approach and the tools to build a risk management plan appropriate for your organization. |
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Liz Tuohy |
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October 13–14 | USD $565 |
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Program Management and Administration |
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One-Day: 8:00 a.m.–5:00 p.m. |
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Sharing in Safety: Risk Management for Corps |
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Join other corps programs in discussing how to do what we know we need to do. Continue to build a culture of safety within your programs. Examine industry standards and risk management trends that are specific to team-based programming. Build a stronger sense of corps community by sharing your own experience, questions and best practices. |
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Aerie Backcountry Medicine, Montana Conservation Corps, Southwest Youth Corps and SCA |
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October 14 | USD $75 |
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Program Management and Administration |
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Urban Program Risk Management Intensive |
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With growing urbanization and demographic changes in the United States, many outdoor programs are recognizing the importance of not just serving urban participants but also operating in an urban context. Join this all day workshop as we look at a variety of angles of urban programs and urban participants. Leaders from Outward Bound, SCA, REI Outdoor School, and Summer Search will engage you with topics such as changes in program structure, policies and protocols, staff hiring and training, and emergency response. You will get a chance to look deeply into your own programs and engage with others through hands on exercises and discussions. |
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Rebecca Bear |
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October 14 | No Fee |
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Program Management and Administration |
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AMGA Top Rope Site “Tools of the Trade” and Other Tricks |
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This presentation will not focus on improvised self-rescue. The assumption will be participants are working a front country top rope site with ample equipment available, although many skills can be adapted for use in the backcountry. Participants should have a basic understanding of knots and building simple top rope systems. Equipment will be available, but participants are welcome to bring a few locking carabiners, sewn runners, and cordelette material. |
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Ed Crothers |
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October 14 | USD $75 |
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Field Practices |
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Half-Day: 1:00 p.m.–5:00 p.m. |
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What the Courts Want Us to Know: Hot Issues, Hot Cases |
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In this interactive seminar we will analyze the most significant and emerging legal issues in the industry, and recent and persuasive court opinions addressing those issues. Participants will consider - and attack or defend -conflicting arguments pertaining to, for example: the duty of care owed to minors, negligence as an inherent risk of an activity, who can release whom for what, denial of admission to a program on the basis of a disability, a service provider’s liability for gear failure (or misuse), responding to a medical emergency, and other timely issues. |
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Catherine Hansen-Stamp & Reb Gregg |
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October 14 | USD $125 |
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Emerging Issues |
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Managing Risk With Volunteer Leaders |
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Volunteer outdoor leaders are invaluable to many outdoor organizations, yet implementing an effective risk management system for volunteers can be challenging. Models of leader training, supervision, and established safety practices that function with professionals are not always an easy fit for volunteers. This session will explore successful strategies to help your organization’s volunteers become better risk managers. We will include interactive activities, theories, and opportunities to network with others working with volunteer outdoor leaders. |
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Alex Kosseff, Brenda Porter, &
Leigh Jackson-Magennis |
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October 14 | USD $20 |
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Program Management and Administration |
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Using Case Studies as a Risk Management Teaching Methodology |
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This presentation will help participants learn how to effectively find, edit, and use case studies to improve risk management planning and safety education. Audience members will be given a variety of real cases, and through small group discussions and guided review, participants will modify them so that they can be used most effectively within their given organizations, The goal is for audience members to learn how to find and modify relevant case studies, and to learn how to use them as effective and engaging teaching tools. |
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Deb Ajango |
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October 14 | No Fee |
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Program Management and Administration |
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