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JOB TITLE: NOLS Southwest Program Supervisor

REPORTS TO: NOLS Southwest Director

JOB OBJECTIVE: Works with director to supervise Southwest field courses, ensuring NOLS program quality and promoting student and field staff satisfaction. Briefs and debriefs instructor teams and compiles all related course paperwork. Forms an important communication link to field staff from NOLS Southwest and vice versa. Supervises staff regarding curriculum and risk management and helps integrate field staff input back into Southwest operations and programs. Helps deliver feedback on performance and mentor field staff on career development.

QUALIFICATIONS: NOLS senior instructor and course leader preferred. Field experience at NOLS Southwest with a background in the rock climbing and backpacking program is preferred. A background in the canoeing program is helpful, but not crucial. Must have thorough knowledge of school-wide philosophy and mission. Strong supervisory, facilitation, organization, written and verbal communication skills are essential. Willingness to maintain a flexible schedule, work weekends and/or holidays is necessary. Mac computer skills are helpful. Must meet NOLS driving requirements. Must maintain current MVR.

RESPONSIBILITY FOR FUNDS AND/OR PROPERTY: Will have signature authority on the NOLS Southwest checking account. Will handle petty cash and manage travel advance money and reconciliations for course leaders. He/she will use local business accounts and credit cards.


70% - Program and Field Staff Supervision: Plan and conduct instructor briefings and debriefings, typically for rock climbing and backpacking courses. Supervise field staff and liaise with assigned courses. Organize and review field paperwork and facilitate written course summaries for assigned courses. Educate instructors regarding school-wide issues. Prepare end-of-season summaries, including the oversight of commendation letters to field staff. Assist instructors with route information and permitting requirements. Work with the staffing, risk management, training, admission, and other school departments to enhance service to students and staff. Act as a critical and vital link in communicating NOLS Accepted Field Practices. Promote field and in-town risk management. Utilize the NOLS Instructor Qualifications and Performance Expectations documents in evaluating instructor performance and make recommendations for instructors' professional development. Identify and to the extent possible, investigate any questionable actions of students and instructors relating to field safety incidents. On occasion act as evacuation coordinator, carrying 24-hr emergency phone. Communicate concerns to parents when necessary.

25% - Operations Support: Coordinate logistics for assigned field courses. Help courses on issue and de-issue days. Drive students to and from the field, including occasional evacuation drives. Share in the responsibility of maintaining safe, clean and efficient facilities. Manage drug kit, satellite phone and PLB inventories.

5% - Other responsibilities and projects: As assigned by the director. May be required to act as fill-in field instructor due to injury/illness and possible unavailability of field staff. Must maintain active instructor status.

CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.

E-VERIFY: NOLS participates in E-verify.

WORKING CONDITIONS: This job is a ¾-time position with approximately 55% spent working in town and 11% (the remainder of the Southwest operating season) spent working in the field. The Southwest season is approximately 8 months long, running from late August to early December & early January to mid-May. There are no responsibilities for this position during the summer months, although NOLS fieldwork is encouraged. Private rustic housing in a strawbale hut is provided on-site. Kitchen and living areas are communal with other NOLS Southwest in-town staff (and field staff when they are on site). NOLS Southwest provides meals when students are in town.


Please submit a resume and cover letter via email to Lindsay Nohl
Please email or call the NOLS Southwest office with questions 520-749-0955

APPLICATION DEADLINE: November 20th, 2012

STARTING DATE: January 20th, 2012

At the center of the operation is our headquarters on the outskirts of Tucson, Arizona, a facility specially designed to meet your needs and those of your fellow students.
Photo: Anna Haegel

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