JOB TITLE: NOLS Southwest Program Supervisor
REPORTS TO: NOLS Southwest Director
JOB OBJECTIVE: Supervise NOLS Southwest field staff, ensuring program quality and promoting student and field staff satisfaction. Administer curriculum, provide route information, and oversee risk management practices. Deliver feedback on performance and mentor field staff on career development.
QUALIFICATIONS: Applicant must possess a thorough understanding of and passion for the NOLS mission. NOLS senior instructor and course leader is preferred. Experience in the school’s canoeing program is preferred. Field time at NOLS Southwest and experience in the school’s backpacking and rock climbing is helpful. This position demands excellent oral and written communication skills, problem-solving and team-building skills, staff management experience, ability to work independently and a willingness to work flexible and irregular hours. Mac computer skills are helpful.
LEADERSHIP OR SUPERVISORY DUTIES: Supervise and mentor field instructors in the areas of course logistics, curriculum, risk management, performance expectations, and administration. Forms an important communication link communication between NOLS administration and field staff. Must be willing to work in both program and operations roles to ensure excellent student service. May be responsible for supervising the NOLS Southwest internship and/or fellowship program.
FUNDS AND/OR PROPERTY: Will have signature authority on the NOLS Southwest checking account. Will handle petty cash and manage travel advance money and reconciliations for course leaders. He/she will use local business accounts and credit cards.
70% Program and Field Staff Supervision:
- Supervise NOLS Southwest courses in multiple skill areas (canoeing, backpacking, rock climbing and caving).
- Act as a critical and vital link in communicating NOLS accepted field practices. Promote field and in-town risk management.
- Utilize the NOLS instructor qualifications and performance expectations in evaluating instructor performance and make recommendations for instructors' professional development.
- Review and organize all course related paperwork including course leader folders and pre-course information for students and staff. Maintain curriculum files, library and other resource materials.
- Provide faculty with clear and concise briefings, debriefings, and timely evaluations. Actively guide staff in professional development at NOLS.
- Develop curriculum resources for Southwest and/or school-wide courses.
- Participate in annual program supervisor meetings as work schedule allows. Network with other program supervisors and NOLS administrative staff to exchange ideas and offer support to school-wide programs and initiatives.
- Share duties of evacuation coordinator, carrying 24-hr emergency phone approximately 3 - 4 weeks per season.
- Facilitate challenging situations, including student or staff behavioral issues or performance concerns, injuries, illnesses, and evacuations. Communication with parents and family members when necessary.
- Educate instructors regarding school-wide issues.
- Participate in the planning of following year’s course routes and logistics schedules.
- Responsibilities also include assuming or assisting with other tasks or projects on an as needed basis during assistant director or director absence.
25% Operations Support:
- Assist with course logistics, outfitting, rationing, meal and vehicle preparation as necessary to maintain excellent student service.
- Drive students to and from the field, including occasional evacuation drives.
- Share in the responsibility of maintaining safe, clean and efficient facilities.
5% Other Responsibilities:
- As assigned by the director.
- May be required to act as last minute fill-in field instructor due to injury/illness and possible unavailability of field staff. Must maintain active instructor status.
CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.
E-VERIFY: NOLS participates in E-Verify
MOTOR VEHICLE RECORD: Applicants must be at least 21 years of age by the position start date and possess a valid driver’s license. Must have a clean driving history and be able to meet the criteria for NOLS vehicle insurance coverage.
WORK LOCATION: NOLS Southwest - Tucson, Arizona
CONTRACT DETAILS: This job is a ¾ time salaried-faculty position. Approximately 60% of the year will be spent working in-town and 15% will be spent working in the field. Field work will be split between the Southwest operating season and/or a minimum of 4-6 field weeks during the summer months. The Southwest operating season is approximately eight months long, running from early September to early December and early January to mid-May.
Private rustic housing is provided on-site. Kitchen and living areas are communal with other NOLS Southwest in-town staff (and field staff when they are on site). NOLS Southwest provides meals when students are in town.
HOW TO APPLY: Send cover letter and resume to:
Please contact Lindsay Nohl with any questions about the position.
CLOSING DATE FOR APPLICATIONS: April 29, 2016
STARTING DATE: The week of August 29, 2016
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