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JOB TITLE: NOLS Patagonia Program Supervisor 

REPORTS TO: NOLS Patagonia Director 

JOB OBJECTIVE: To work with NOLS Patagonia program and operations team to ensure high-quality educational experiences for Patagonia students and instructors. The NOLS Patagonia mountain program supervisor supports and supervises instructors in curriculum, route planning and risk management for land-based courses. In addition to course supervision, the mountain program supervisor serves as a communication link between instructors, NOLS Patagonia and school-wide departments such as staffing, risk management, curriculum and training. 

QUALIFICATIONS: Mountaineering course leader with experience at NOLS Patagonia. Must have a thorough understanding of NOLS vision and mission. Excellent written and verbal communications skills in English are essential. Spanish language ability is preferred. Must be able facilitate issue resolution for student groups and instructor teams. This individual must be organized and creative, serve as a role model for transformational leadership and possess strong supervision abilities. It is crucial that the Patagonia mountain program supervisor is able to work both independently and in a small team setting. Ability to work flexible hours is required, including some weekends and holidays. Energy to invest in working in a multi-cultural environment in a remote location is critical. Candidates with PL level sea kayak and/or rock climbing experience will be attactive candidates. 

LEADERSHIP OR SUPERVISORY DUTIES:
Work with the program and operational teams to supervise Patagonia programs. Provide school-wide leadership and direction in the mountaineering program with an emphasis on staff and curriculum development. 

FUNDS AND/OR PROPERTY:
Responsible for cash accounting for private services, course logistics and course emergency money. 

RESPONSIBILITIES: Supervise Patagonia land-based courses including semester mountain sections, Andes Mountaineering courses, Patagonia Year hiking and mountaineering sections, Independent Student Group Travel hiking sections; enhancing the student/staff experience wherever possible. If candidate has broader field experience may also supervise some sea kayak or Patagonia Year rock camps

  • Provide field staff with clear and comprehensive briefings and debriefings. Write instructor evaluations in a timely fashion based on NOLS Instructor Qualifications and Performance Expectations. Actively guide staff in their development at NOLS including recommending trainings, course work and personal development. This person may be called upon to provide career/annual talks with field staff.
  • Ensure timely completion of all relevant course paperwork and reports, in accordance with school policies.
  • Travel to course rendezvous to provide overall leadership for rendezvous process as well as conduct field briefings and debriefings in remote settings.
  • Remain current with school policies, position statements, NOLS Current Safety Issues and NOLS Accepted Field Practices relevant to the courses they supervise.
  • Maintain curriculum files, library and other resource materials. Develop curriculum resources for mountaineering and hiking courses in Patagonia.
  • Organize and review field paperwork pre and post course.
  • Serve as course liaison for at least one Patagonia Year and two semester courses each season.
  • Work with the staffing, risk management, training, admissions and other departments at the school to enhance service to students and staff.
  • Promote field and in-town risk management.
  • Regularly serve as evacuation coordinator and support evacuees while they are in town.
  • Network with other mountaineering program supervisors to exchange ideas and offer support and leadership. Review school wide mountaineering practices to ensure consistency amongst NOLS programs. Stay abreast of techniques used by other professionals and accepted standards outside of NOLS (eg. AMGA).
  • Share in the contribution to NOLS publications with timely articles.
  • Assist branch administration with operating plans, new course proposals, staffing configurations and operational logistics.
  • Share responsibility for Patagonia enrollment paperwork revisions, updates, and oversight.
  • Verify and update course emergency information.
  • Occasionally assist with course transportation, facility cleaning, and vehicle preparation, course rationing, meal preparation and outfitting as necessary to maintain excellent student service.
  • Must maintain active instructor status and be willing to work in the field work a maximum of one mountain section as a course leader.
  • May be called upon to communicate with students' parents.
  • Other duties and projects as assigned by NOLS Patagonia director 

CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees. 

MOTOR VEHICLE CHECK: Applicants must be at least 21 years of age by the position start date and possess a valid driver's license. Must have a clean driving history and be able to meet the criteria for NOLS vehicle insurance coverage. 

WORK LOCATION:
NOLS Patagonia, Coyhaique, Chile 

POSITION DATES:
January 2, 2012 through April 30, 2013. 

HOW TO APPLY:  Please send a cover letter and résumé to corey_bunce@nols.edu before September 30, 2013. Contact same with questions.

 
The NOLS “campo” is a real working farm, in addition to being the operational base for NOLS Patagonia courses.
Photo: Bruce Smithhammer
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