NOLS: National Outdoor Leadership School Home
NOLS Internships
  Working at NOLS
  Be a NOLS Instructor
Jobs at NOLS
NOLS Internships
NOLS Fellowships

JOB TITLE: Professional Training Account Manager

REPORTS TO: Professional Training Program Manager

The NOLS Pro Account Manager will work with organizations and individuals outside of NOLS to create customized educational experiences. This includes designing, contracting, and overseeing the educational programming for each client. The Account Manager will be responsible for existing long-term relationships and cultivating new relationships with diverse clients. This individual will also teach some of the professional training courses and/ or train and supervise the staff teaching the courses.


  • Passion for the NOLS mission
  • Thorough knowledge of NOLS core curriculum
  • Excellent oral and written communication skills
  • Ability to align clients’ desired outcomes with NOLS-delivered solutions
  • Ability to negotiate and set expectations with clients
  • Initiative, organization, flexibility, and tolerance for adversity and uncertainty
  • Ability to process details, prioritize, and work efficiently
  •  Briefing and debriefing skills
  • Thrives working in a high-paced, dynamic team environment
  • Self-directed with a strong sense of ownership and responsibility
  • Seeks feedback and demonstrates growth
  • Creative thinker and problem solver
  • Ability to build strong, positive relationships with co-workers, other departments,, NOLS locations, and clients


  • NOLS instructor
  • NOLS field experience and/ or supervision experience
  • Practiced in teaching and utilizing the NOLS leadership model
  • Project management experience
  • Experience working with adult students, government entities, corporate or non-profit organizations, and/or schools 

The Account Manager will primarily supervise instructors teaching classroom-based programs.

Negotiate contracts with outside organizations for educational programming. Responsible for staying within budget guidelines. Typical contracts range from $15,000 to $300,000.

RESPONSIBILITIES (Percentages approximate, to be determined with person hired):

  • Manage and cultivate long-term client relationships with the goal of providing exceptional learning experiences for NOLS Pro students. Work with a customer service team of two to three NOLS Pro employees to manage course logistics with NOLS campuses and outside sponsors. This account manager will likely take primary responsibility for the relationship with the Naval Academy (Approximately 50%).            
  •  Support NOLS Pro courses based at NOLScampuses.  Provide client orientations for and participate in the debrief process. Communicate outcomes directly with client afterwards. Brief and debrief remote location field-based courses. (10%)
  • Brief and debrief classroom-based courses followed by writing staff performance evaluations. (5%)      
  •  Pursue new opportunities with interested potential clients and opportunities for expanding relationships with existing clients. Manage these opportunities and design course curriculum in one or more NOLS core curriculum areas. (20%)
  •  Teach NOLS Professional Training field and classroom based programs as appropriate as well as potential open-enrollment field courses. Visit one to three clients per year. If the Naval Account Manager, travel to Annapolis twice per year. May travel to manage large and/or remote programs. (Likely 5 - 10% - Percentage of field time to be negotiated with person hired)
  •  Cultivate strong networks externally and internally, including NOLS Staffing and NOLS campuses. (5%)
  •  Fulfill other responsibilities as assigned, which may include long-term and strategic projects. (5%) 

WORK LOCATION: NOLS International Headquarters in Lander, Wyoming.


Direct questions to: Jen Sall,, 307.335.2211

Send cover letter and résumé to:
Jen Sall
Phone: 307.335.2211 

CRIMINAL BACKGROUND CHECK: A criminal background check is required from all NOLS employees.

E-VERIFY: NOLS participates in E-verify.


STARTING DATE: Negotiable.

Thank you for your interest in NOLS. Please consider providing some optional, anonymous information by visiting this link.

The National Outdoor Leadership School International Headquarters in Lander, Wyoming.
Photo: Brad Christensen
NOLS Top of Page
NOLS Home About Us Courses Wilderness Medicine Institute NOLS Professional Training Alumni Store Donate Account NOLS Home Parents Press Room School Resources Photos NOLS.TV Events WRMC The NOLS Blog Introduction About Leadership History Mission & Values Profiles Partnerships Frequent Questions Find a Course Skills School Locations School Locations Leave No Trace Financial Aid Academic Credit Find a Course Skills School Locations Course Types Leave No Trace Financial Aid Academic Credit NOLS Pro Home 1-3 Day Courses 7-30 Day Courses Risk Management Staff Clients Design Your Course Contact NOLS Pro NOLS Pro 1-3 Days 7-30 Days Risk Management Clients Contact Us NOLS Pro Design Your Course NOLS Pro Staff Overview Outcome-based Curriculum Faculty Overview Outcome-based Curriculum Faculty Case Studies Overview Administrative Training Staff Training Consulting Conference: WRMC How to Apply Apply Online Download an Application Admission Policies WMI Home About WMI Courses Schedule FAQ Photos & Movies Curriculum Updates Employment Sponsors WMI Home About WMI Admissions Courses Schedule Host a Course Resources Gallery Alumni Home Trips and Events The Leader Alumni Chapters Employment Staying in Touch Volunteer Photos & Videos Home NOLS Photos NOLS.TV The NOLS Podcast NOLS on Flickr Leave No Trace Overview Leave No Trace Principles Leave No Trace Master Educator Courses Host a Course Contact Map of Events Dream Expedition Leadership Week Press Room Images for the Press Archives