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JOB TITLE: NOLS Marketing Representative

REPORTS TO: NOLS Senior Marketing Representative

JOB OBJECTIVE: Welcome applicants to NOLS and create a sense of community, inclusion, and engagement among students by forging personal relationships, facilitating, and encouraging connections. Address a variety of questions and apprehensions, and provide world-class customer service. Help NOLS meet enrollment goals by fielding inbound inquiries from prospective and enrolled students and their families via phone, e-mail, and live chat in a consultative, sales-oriented fashion. Some travel to recruit students directly, and establish relationships with targeted institutions.


  • Excellent written and verbal communication skills
  • Enthusiasm for and ability to connect with a wide variety of individuals
  • Exceptional customer service orientation
  • Strong organizational skills and the ability to prioritize
  • Must demonstrate a propensity for self-leadership
  • Excellent “expedition behavior”
  • The ability to work effectively in both a team environment and independently
  • Basic computer knowledge and willingness to learn required systems
  • Experience with Hubspot or similar customer relationship management platform preferred
  • NOLS graduate strongly preferred

LEADERSHIP OR SUPERVISORY DUTIES: There are no direct supervision duties for this position, but cooperation skills are required. The admissions and marketing office is a team-oriented atmosphere.

FUNDS AND/OR PROPERTY: Responsible for securing expedition deposits and tuition installments in a timely fashion, and for accurately communicating financial status of a student's account. Responsible for a NOLS credit card, and for appropriately managing travel expenses.


60% - Customer service: interact with prospective students, applicants, enrollees, and graduates.

30% - General marketing project support.

10% - Recruitment planning and travel.

WORK LOCATION: NOLS World Headquarters, Lander ,WY.

HOW TO APPLY: Send cover letter and résumé to:

Kary Sommers
Associate Director of Admission & Marketing

CRIMINAL BACKGROUND CHECK: A criminal background check is required of all NOLS employees.

E-VERIFY: NOLS participates in E-Verify


STARTING DATE: January, 2017

Thank you for your interest in NOLS. Please consider providing some optional, anonymous information by completeing this survey.

The National Outdoor Leadership School International Headquarters in Lander, Wyoming.
Photo: Brad Christensen
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